FAQ
Do you ship to Canada?
Yes. We are located in Canada.
Are you just an online store?
Currently we are just an online store. If you would like to pick up your order from our warehouse and avoid shipping costs, please message us.
Where is Oracal vinyl made?
Oracal vinyl is made in the USA and Germany.
Is your printable HTV usable on any printer?
We have 2 kinds of printable heat transfer vinyl. If you own an eco-solvent printer, please select our Siser Colorprint. If you have a desktop ink jet printer, please select the Silhouette Printable HTV for light colours or the Silhouette printable HTV for dark colours. To see these options select printable materials from the HTV drop down box.
Do you offer bulk pricing for vinyl?
All our bulk pricing is located on the site. If you purchase our vinyl in 50 yd rolls you are automatically receiving our bulk pricing.
What vinyl is dishwasher safe?
Although some vinyl may be fine in the dishwasher, to protect you and your business we suggest you always tell customers to hand wash anything with vinyl on it. Please always leave vinyl to sit on mugs and other dishes for 24-48 hours before washing.
What vinyl is microwave safe?
Although some vinyls will survive the microwave, to protect you and your business, we recommend always telling customers that the vinyl is not microwave safe.
What are your shipping prices?
Currently our shipping varies due to location, size, and weight of the order. We cannot give you an exact shipping quote unless you fill a cart with your order and begin the check out process by adding your address. The site will calculate the shipping charge for you before you enter your credit card information.
How long will it take to get my order?
Your order will be sent out the same day it is placed if it is placed before 2 pm EST. If you live in Ontario you will receive your order in 1-2 business days. Other provinces will be 2-5 business days. If you order a patterned vinyl it may take a day longer because we want to make sure the print is dried and cured.
Do you ship to the US?
Yes we do.
What brand is your patterned vinyl?
Our patterned vinyl is printed on Oracal Orajet 3651. We print it ourselves with our eco solvent printers. If you would like a print we don’t have, we would be happy to work with you in finding a print that fits your need.
Do you send out free samples?
Currently we are not able to send out free samples without a purchase. If you have more questions regarding this please message us.
What kind of vinyl do you use for mugs?
Please choose our Permanent Adhesive Oracal 651 vinyl. Our patterned vinyl is also suitable for mugs but must be hand washed.
What kind of vinyl do you use for wall hangings?
Permanent Adhesive Oracal 651 and our patterned vinyl will work. Removable Oracal 631 would also work because the product will not be receiving wear and tear.
Is all your specialty vinyl permanent?
Yes all our specialty vinyl has permanent adhesive.
How can I hear about your sales and promotions?
Please follow us on Instagram or Facebook. You can also message us with your email and we will add you to our mailing list.
What kind of transfer tape should I buy?
Our economy and most popular tape is Craft Tac paper tape. We would suggest MT80 re-usable Transparent application tape if you would like a clear tape. AT-65 and AT-60 are also great choices if you are doing layering or other fine detail in your projects.
What kind of vinyl do you use for window decals?
Permanent adhesive Oracal 651.